Xero
    HR Technology / SaaS

    HR SaaS: Xero + Payroll Provider Integrations Across ANZ and South Africa

    HR management SaaS product company (Aus, NZ, South Africa)

    Payroll sync failures
    Down 85%
    Manual CSV imports
    Eliminated
    Active users supported
    100,000+
    Customer churn linked to integrations
    Cut by 50%

    Challenge

    The HR platform served a heavy user base that needed employee records, leave balances, and payroll journals synced reliably with Xero alongside other regional payroll providers, without manual CSV imports or duplicate entries.

    Solution

    • Built a unified Xero connector using the Xero API with multi-tenant OAuth 2.0 authentication
    • Mapped employee, pay-run, and leave data between Xero and regional payroll providers
    • Implemented real-time sync with queue-based retry logic and error reconciliation dashboards
    • Designed country-aware templates for Australia, New Zealand, and South Africa compliance

    Technologies

    Xero API
    OAuth 2.0
    Node.js
    Redis
    AWS Lambda

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