Sage
    Distribution & Wholesale

    Distribution Company: Real-Time Inventory Across Sage 100 and Shopify

    Multi-channel distributor

    Oversells
    Eliminated
    Inventory sync latency
    < 30 seconds
    Lost revenue recovered
    ~$140K/quarter
    Customer complaints
    Down 72%

    Challenge

    Oversells and stockouts cost the company ~$140K/quarter due to delayed inventory updates between Sage 100 and the e-commerce front end.

    Solution

    • Custom Sage 100 SDK middleware with event-driven inventory updates
    • Shopify webhook listeners for orders and fulfillment events
    • Per-warehouse allocation logic with reserved-quantity handling
    • Daily reconciliation reports surfaced as Slack alerts to the ops team

    Technologies

    Sage 100 SDK
    Shopify API
    Node.js
    RabbitMQ

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